Bo-Camp, Crespo and Gimex are all leading consumer brands in the portfolio of Van Assendelft Hollander Bogaert (VAHB). The company itself is established more than 60 years ago and has a leading position in the field of accessories for camping, garden, recreation and outdoor. From our distribution center in Gilze - The Netherlands, we ensure that consumers and retailers all across Europe are well-served.
At VAHB, quality and service are key concepts when it comes to our products, the entire logistic service, after-sales service and marketing. To ensure that you receive the best possible service, we use four pillars: Centralized warehouse, Fast delivery, Large assortment and Good amount of stock. To meet these pillars we are in direct contact with consumers and our customers to learn how we can serve them even better next time.
Our focus is on product development against the highest quality standards following the latest trends and innovations. We value the end-consumer and offer them great quality products with the best service.
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Bo-Camp, Crespo and Gimex are all leading consumer brands in the portfolio of Van Assendelft Hollander Bogaert (VAHB). The company itself is established more than 60 years ago and has a leading position in the field of accessories for camping, garden, recreation and outdoor. From our distribution center in Gilze - The Netherlands, we ensure that consumers and retailers all across Europe are well-served.
At VAHB, quality and service are key concepts when it comes to our products, the entire logistic service, after-sales service and marketing. To ensure that you receive the best possible service, we use four pillars: Centralized warehouse, Fast delivery, Large assortment and Good amount of stock. To meet these pillars we are in direct contact with consumers and our customers to learn how we can serve them even better next time.
Our focus is on product development against the highest quality standards following the latest trends and innovations. We value the end-consumer and offer them great quality products with the best service.
Wat doet VAHB, wat doet Obelink?
VAHB is een professionele verkooppartner die via Obelink hun producten verkoopt. De verantwoordelijkheden die hierbij komen kijken delen we. Lees hieronder wie welke verantwoordelijkheden tot zich neemt.
Verantwoordelijkheden van VAHB
Zet het artikel te koop op de website van Obelink
Zorgt voor de levering en de verpakking
Verantwoordelijk voor After Sales
Ontvangt en beoordeelt retourzendingen
Zorgt voor de garantieafhandelingen (bijv. reparatie of vervanging als het artikel defect is)
Zorgt dat de productinformatie klopt
Verantwoordelijkheden van Obelink
Zorgt ervoor dat je kan bestellen en betalen zoals je bij Obelink gewend bent
Is de tussenpersoon bij het koopcontract tussen de verkooppartner en de klant
Retourneren & Voorwaarden
30 dagen bedenktijd
Gratis retourneren
Bekijk alle voorwaarden
We want you to be satisfied with our products. Is a product not what you expected and you want to return it? No problem, you may return an article without giving a reason within 30 days to us.
What are the return conditions?
You can return an item to us within 30 days. Items must be returned in the original box. We therefore recommend to open the shipping box and original packaging carefully, so you can use it to return the order. For orders on www.obelink.nl the following return conditions apply:
- The return takes place within 30 days after purchase.
- Make a return on Obelink through your account or fill in the return form on Obelink.nl.
- You will receive a confirmation of the return with a link to DHL returns page.
- Products can only be returned unused, unwashed, undamaged, complete with accessories/parts and in the original packaging.
- If a product is damaged or defective, please contact the Obelink customer service so that they can find a solution with you.
- When you return an order, do not forget to add the return form (otherwise your return cannot be processed).
- Always ask for and keep the shipping receipt in case the package is accidentally lost.
If you return an order, which does not meet the above conditions, the order will unfortunately be sent back to you.
Please note that returns are only free if the VAHB return label is used. Costs made for a shipment without a return label will not be reimbursed.
Refund
- The refund will be made after we have received and checked the return.
- Once your return is processed you will receive an email.
- If you return the entire order to us we will also refund any shipping costs paid.
If you revoke the agreement within 30 days, Obelink will refund you the full amount that Obelink received from you. Obelink will pay as soon as possible and at the latest within 14 days from the day on which your notice of withdrawal reached us. Obelink will refund you with the same means of payment that you used when placing your order, unless something else has been explicitly agreed. Under no circumstances will any costs be charged to you in connection with this payment.
You can register your return with the following link:
https://vahb_obelink.returnless.com/nl
Het 1ste geleverde product bleek bij gebruik niet helemaal goed te functioneren.
De leverancier heeft dat keurig opgelost door de levering van een vervangend product.
Top service.
Product is kwalitatief prima maar hoe je er 6 koppen koffie uit wil halen is ons onduidelijk. Wij halen er hooguit 2 kleine kopjes uit. Dat valt dus wat tegen. Verder leuk ding.
Erg slechte service. Product kwam, de garantie voorwaarden zitten IN de doos niet er op.
Wij hadden het luchtbed later nodig dus niet direct geopend en getest. Toen we dit wel deden bleek het luchtbed lek. Maar we hadden dit binnen twee dagen na ontvangst moeten terug sturen. Zo als vermeld op de papieren die IN DE DOOS en niet er op zaten.
Slechte communicatie en bizar slechte voorwaarde .
